[A12236063]Metrics for Service Management [ペーパーバック] Brooks, Peter
A12236063]Metrics for Service Management [ペーパーバック] Brooks, Peter - 洋書,Managing Partner Performance: Strategies for Transforming Underperforming Partners,How to Manage Performance : 24 Lessons for Improving Performance (The McGraw-Hill Professional Education Series): Bacal, Robert: 9780071435314: ,Design verification,Amazon.com: Data-Driven HR: How to Use Analytics and Metrics to Drive Performance: 9780749482466: Marr, Bernard: Books,